SHIPPING:

-Items are shipped via UPS Ground or USPS within 2-3 business days unless expedited shipping options are chosen.  Costs vary depending on the weight and item amount of your order, and what type of delivery service you choose (i.e. Flat Rate, Ground, 2nd Day Air, etc.).

-International Packages are shipped using USPS Priority Mail or UPS International shipping types. The recipient is responsible for all customs fees, taxes, and brokerage charges. Refused packages will be abandoned and will not be refunded. 

-All orders require a signature upon receipt.  We are unable to redirect orders once items have been dispatched.  For next day shipping, please ensure you place your order before 12pm EST Monday to Friday for delivery on the next business day.

-You will be able to track your order by the info we issue you when your merchandise is shipped out.  Estimated delivery times are to be used as a guide only and commence from the date of dispatch; we are not responsible for any delays caused by destination customs clearance processes.

-We are not held responsible for damaged/lost packages or errors in the fault of these carriers.  In these situations, we are more than happy to address the issue with the shipping carrier to help you obtain your package or compensation.  Shipping for P.O. boxes not available.

-We are not held responsible for damaged/lost packages or errors in the fault of these carriers.  In these situations, we are more than happy to address the issue with the shipping carrier to help you obtain your package or compensation.  Shipping for P.O. boxes not available. 


RETURNS:


Once you receive an official Return Authorization Number, please ship your merchandise to:

SOL ANGELES RETURNS
5901 South Eastern Ave
Commerce, CA 90040

-Please be sure to include all returns with copy of packing slip. 

-Clothing must have all tags attached and intact to be eligible for returns & exchanges.

-Returned items must be postmarked within 14 days of receipt in order to receive a refund.  Items returned after 14 days will receive store credit.  Items older than 30 days old are not eligible for return, or for any credit/refund.  We only accept return items that have been purchased from our online store.  Items must be unwashed and unworn, with original tags where applicable.

-Returned Sale items are only eligible for exchange or credit.  In the case of defective or damaged merchandise, items are eligible for refund, including return shipping.  

-We can only offer exchanges based on stock availability, so we suggest returning your item for a store credit, then purchase your item separately.  If you have received an item as a gift and you would like to exchange it, you may return it for a store credit and make another purchase at your own discretion.  Exchange of gift items also may only be returned for credit within 30 days of receipt.

-Your credit card will be refunded upon us receiving your returned item(s). It may take up to 3-4 business days for the refund to reflect on your billing statement.  For returns and exchanges, we will deduct original shipping charges from refunds/credits issued.

Failure to do the above will result in either a refusal or delayed credit / reimbursement.